Delivery Policy

Title to Goods
Rose-Hip Vital Pty Ltd retains the legal ownership of the goods until the latter of the dispatch of the goods to you or when full payment for the goods is received by us. The legal ownership of the goods will immediately revert to Rose-Hip Vital Pty Ltd if it refunds any such payment to you.

Delivery Timeframe
Rose-Hip Vital Pty Ltd will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery times quoted to you are indicative only. Orders may be delivered in one or more parts. To the extent permitted by law, Rose-Hip Vital Pty Ltd does not accept any liability whatsoever for delayed delivery caused by any third party.

Risk of Loss
Risk in the goods will pass to you upon delivery to you.

Receipt of Goods
Upon delivery of the goods, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order or if you return the goods in accordance with the Returns Policy in clause 14. If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Customer Services (open 9am – 5pm, Monday to Friday, excluding public holidays) at